Categories
Venue categories sponsored by The Rodney Times
- Outstanding Restaurant Experience
- Outstanding Café Experience
- Outstanding Bar Experience
- Outstanding Winery Experience
- Outstanding Accommodation Experience
- Outstanding Visitor Attraction Experience
- Outstanding Entertainment Experience
Sustainable/Local categories sponsored by Times FM
- Outstanding Local Food Producer
- Outstanding Local Supplier
- Best Local Wine List
- Outstanding ‘Slow’ Dish
- Most Sustainable Hospitality Business
People categories sponsored by The Rodney Times
- Outstanding Hospitality Youth (aged 16 – 24)
- Excellence in Customer Service
- Hospitality Personality
- Outstanding Contribution to Hospitality
Awards criteria
Download the full 2010 awards criteria
Nominations
The nomination period is 3 – 17 May 2010.
There are 16 categories in total. Hospitality establishments can nominate themselves in a maximum of 4 categories and will be encouraged to nominate their peers in the remaining 12 categories.
The nominator must provide a supporting statement (100 words maximum) to explain how the nominee meets the criteria. Nominated venues and individuals maybe contacted and asked to supply further information to support their nomination.
Finalists
There will be up to 4 finalists in each category. The finalists will be notified week commencing 21 June 2010.
Finalists will be determined by evaluation of the nominations and the supporting statements submitted. Judges may be consulted and mystery shopper-type visits may be used where required.
Finalists will receive a complimentary ticket to the awards event and are obliged to attend. Further tickets can be purchased at a discounted rate during the industry presale period.
All finalists will receive a pack of promotional collateral to be displayed in their establishment during the voting period.
Finalists are welcome to promote the awards and encourage votes from their customers.
Voting
The voting period is 9am Thursday 1 July – 9pm Tuesday 31 August 2010.
Individuals can vote for 1 finalist in each award category. Voting is open to the public and industry and can be made online or by text.
Judging
The Manaakitanga Awards 2010 have an elite panel of judges comprising of judges from AUT School of Hospitality and Tourism, Tourism Auckland and Slow Food Convivium.
The judging process to decide on finalists for this year involved the panel evaluating nominee questionnaires and marking these against an approved criteria sheet. Each category was judged by up to three judges who are experts in that area, once the criteria sheets were totalled, any anomalies or draws were discussed and resolved by the panel as a whole – in the case of deadlock, the Chief Judge cast the deciding vote.
Judges will be taking part in mystery visiting selected category finalists during July and August, scores will be combined with nomination evaluation scores and public voting to determine winners.
Winners
Winners will be announced at the awards event on 3 October 2010.
Winners will receive a specially commissioned display plaque and certificate to commemorate their achievement, plus exposure from the award’s media campaign on a local, regional and national level.
